Effective Date: [1/1/2026]
Welcome to Elevate360 Aerial (“Company,” “we,” “our,” or “us”). By accessing our website or using our services, you agree to the following Terms and Conditions. If you do not agree, please do not use our website or services.
Elevate360 Aerial provides aerial inspection documentation services, including but not limited to:
- Drone photography and videography
- Roof and exterior inspections
- Property condition documentation
- Storm damage documentation
- Visual data capture for insurance, construction, and property management purposes
We do not provide engineering, roofing, insurance adjusting, or repair recommendations. All deliverables are visual documentation only.
You agree to use this website for lawful purposes only and not in a way that may impair its operation, security, or accessibility. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Clients are responsible for:
- Ensuring legal and safe access to the property
- Obtaining permission from property owners when applicable
- Ensuring pets, people, and hazards are cleared from the inspection area
Elevate360 Aerial reserves the right to reschedule or cancel services due to:
- Unsafe conditions
- Weather
- FAA restrictions or airspace limitations
- Obstructions or site access issues
- 4. Weather & FAA Compliance
All drone operations are conducted in accordance with FAA Part 107 regulations. Services may be delayed or canceled due to weather, temporary flight restrictions (TFRs), or other regulatory constraints. Safety and compliance always take priority.
- Pricing is based on documentation scope, not flight time
- Payment terms are provided in advance and may vary by project
- Payment is due as outlined in your service agreement or invoice
Late payments may result in delayed delivery or suspension of future services.
- 6. Deliverables & Turnaround
Deliverables may include photos, videos, reports, or digital files delivered electronically. Estimated turnaround times are provided but not guaranteed, especially during high-volume storm events.
- 7. Storm Event Services & Conditions
During declared or significant storm events (including but not limited to hurricanes, tropical storms, severe wind, hail, or flooding events), Elevate360 Aerial may offer storm response documentation services.
The following additional terms apply to storm-related services:
- High-Demand Scheduling
Storm response services are performed on a first-available basis. Estimated scheduling and turnaround times may be extended due to weather conditions, airspace restrictions, access limitations, and high service volume. - Priority Clients
Existing contract clients, recurring inspection clients, and pre-established partners may receive priority scheduling during storm events. - Pricing Adjustments
Storm event pricing may differ from standard service rates due to increased demand, safety considerations, expedited turnaround requests, or deployment logistics. All pricing will be disclosed prior to service. - Documentation Scope
Storm services are limited strictly to visual condition documentation at the time of capture. Elevate360 Aerial does not determine causation, coverage eligibility, repair scope, or insurance outcomes. - Site Conditions & Safety
Services may be delayed, modified, or canceled due to unsafe conditions, debris, standing water, unstable structures, or FAA restrictions. Safety and regulatory compliance take precedence over timelines. - No Guaranteed Outcomes
Elevate360 Aerial does not guarantee that documentation will result in insurance approval, claim payment, or repair authorization. Final determinations rest solely with insurers, adjusters, engineers, or property owners. - Delivery Timing Disclaimer
During large-scale storm events, delivery timelines are best-effort estimates only and not guaranteed.
- Storm response services are documentation-only and do not constitute an inspection, damage assessment, or professional opinion.
- Intellectual Property
Unless otherwise agreed in writing:
- Elevate360 Aerial retains ownership of all original media
- Clients are granted a non-exclusive, perpetual license to use deliverables for internal, marketing, insurance, and documentation purposes
Resale or redistribution to third parties without written consent is prohibited.
- 8. Limitation of Liability
Elevate360 Aerial is not liable for:
- Undetected damage or conditions not visible at the time of inspection
- Decisions made based on documentation provided
- Structural, mechanical, or hidden defects
Our services are supplemental documentation tools, not replacements for professional inspections.
You agree to indemnify and hold harmless Elevate360 Aerial from any claims, damages, or liabilities arising from:
- Property access issues
- Misuse of deliverables
- Failure to obtain required permissions
Any personal or business information submitted through this website will be handled in accordance with our Privacy Policy.
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.
These Terms shall be governed and interpreted under the laws of the State of North Carolina.
If you have questions regarding these Terms, please contact:
Elevate360 Aerial
📧 mike@elevate360aerial.com
📞 252.885.6523
